Yes, Operators are available M-F 9-5:00pm EST. Please utilize oour live chat feature during other hours. If we are offline, you can still leave a message. Please note response times may vary from a feew minutes to several hours. Please include the item name or number if you are inquiring about a specific product.
Can I email you a question?
Yes. there is a contact us link at the bottom of every page. You can also click the following link to go directly there: contact us
If you are inquiring about your order status please check your email 1st. We send an email confirming your order and an email when your order is shipped. Your shipping email will come from either email@example.com or firstname.lastname@example.org
You can easily track your package directly from these emails 24/7
Please check your spam folder for these emails before requesting customer service as they often get filtered by your ISP.
How do I know my order was sent?
You will receive an email from: email@example.com All orders receive a confirmation email. Please check your spam folder before contacting us if you do not receive this email, as they often get filtered as spam. You can add firstname.lastname@example.org to your contact list or safe senders list to ensure proper delivery of your confirmations.